Terms and Conditions - Rolikart.com

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Welcome to Rolikart. These Terms & Conditions (“Terms”) govern your access to and use of our website [https://www.rolikart.com] and services. By using our platform, you agree to these Terms in full. If you do not accept these Terms, please refrain from using our website or services.

This website is operated by City Express, an Indian registered entity.

1. General Information

Rolikart is a global e-commerce platform offering physical products to customers worldwide. These Terms apply to all visitors, users, and customers of the site.

2. Account Registration

You may be required to create an account to access certain features. You agree to provide accurate, current, and complete information and to update it as necessary. You are solely responsible for maintaining the confidentiality of your login credentials and all activities under your account.

3. Products & Services

Physical Products: Items are shipped internationally. Product availability, pricing, and delivery times may vary depending on your location.

We reserve the right to modify or discontinue any product or service at any time without notice.

4. Orders & Payments

All prices are listed in your selected currency and are subject to change without notice.
Payment is required at the time of purchase. Rolikart accepts major credit/debit cards, PayPal, and secure payment gateways.
We reserve the right to refuse or cancel any order at our sole discretion, including due to inaccuracies in product availability or pricing.

5. Shipping & Delivery

Orders are processed within 1–3 business days.
Delivery times vary by destination and may take 2–15 business days.
Delays caused by customs, shipping carriers, or unforeseen circumstances are beyond our control.

6. Returns & Refunds

Return Window: You may return eligible physical items within 7 calendar days from the date of delivery.
Items must be unused, undamaged, and returned in original packaging with all tags and accessories.
Refunds are issued to the original payment method within 5–10 business days of return approval.
Return shipping costs are the responsibility of the customer unless the item was defective or incorrect.

7. Intellectual Property

All content on this website — including but not limited to text, graphics, logos, product images, and design elements — is the property of Rolikart or its licensors and is protected by applicable copyright and intellectual property laws. Unauthorized use is strictly prohibited.

8. User Conduct

You agree not to:

Use the site for unlawful or fraudulent activities
Attempt to gain unauthorized access or disrupt website operations
Upload or distribute harmful, offensive, or infringing content

Violation of these rules may result in suspension or termination of your account.

9. Limitation of Liability

Rolikart shall not be liable for any indirect, incidental, or consequential damages arising from your use of, or inability to use, our products or services. All products are provided “as is” without warranties of any kind, unless otherwise specified.

10. Governing Law

These Terms are governed by and interpreted in accordance with the laws of India, without regard to conflict of law provisions. Any disputes shall be resolved under Indian jurisdiction.

11. Changes to Terms

We may update these Terms periodically. Changes will be posted on this page, and continued use of the website following such updates indicates acceptance of the new Terms.