🔒 Privacy Policy

Effective Date: **September 2025**

This Privacy Policy describes how Rolikart ("we," "us," or "our") collects, uses, and discloses your Personal Information when you visit or make a purchase from **https://www.rolikart.com** (the “Site”). We are committed to protecting your privacy and ensuring your personal data is handled securely and responsibly.

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1. Information We Collect

We collect various types of information to process your orders, provide customer support, and improve our services. This information falls into two categories:

A. Information You Provide Directly

We collect personal data you provide when placing an order, creating an account, or contacting us. This includes:

• **Identification Data:** Your full name, email address, and phone number.
• **Transaction Data:** Billing address, shipping address, payment method information (though this is processed securely by our payment processor and not stored by us).
• **Communication Data:** Records of communications when you email or call our support team.

B. Information Collected Automatically

When you browse the Site, we automatically collect certain data about your device and activity using **cookies, log files, and other tracking technologies**. This data helps us analyze website traffic and performance.

• **Device Data:** IP address, web browser type, operating system, and time zone.
• **Usage Data:** Pages viewed, products searched for, time spent on the Site, and how you interacted with the Site (e.g., clicks).

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2. How We Use Your Information

We use the collected information for the following primary purposes:

1. **To Process and Fulfill Orders:** To complete your transactions, process payments, arrange for shipping, and provide you with invoices and order confirmations.
2. **Customer Service:** To communicate with you, respond to inquiries, and provide support regarding your account or purchases.
3. **Marketing and Promotion (with consent):** To send you promotional emails about new products, special offers, or other updates, provided you have explicitly opted-in to receive them.
4. **Safety and Security:** To prevent fraud and abuse, verify activity, and ensure the security of our Site.
5. **Improvement:** To monitor and analyze trends, usage, and activities in connection with our services, allowing us to improve the design and functionality of our Site.

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3. Sharing Your Personal Information

We do not sell or rent your Personal Information to third parties. We share your data only with necessary service providers and partners to fulfill our business operations:

• **Service Providers:** We share necessary information with companies that perform services on our behalf, such as **payment processors** (to securely handle credit card details), **shipping carriers** (to deliver your order), and website hosting providers.
• **Marketing Partners (Google/Others):** We use services like Google Analytics and Google Ads to help us understand how customers use the site and serve relevant advertisements. These partners may use cookies to collect information about your activity.
• **Legal Compliance:** We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).

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4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. All data collected on our Site, especially sensitive financial information, is transmitted over a **secure SSL/HTTPS connection**.

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5. Your Rights (Opt-Out and Access)

You have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. You can exercise these rights by contacting us using the details below.

• **Opt-Out of Marketing:** You may choose to stop receiving our marketing emails by clicking the "unsubscribe" link included in every email or by contacting our support team.

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6. Contact Us

If you have any questions or concerns about our privacy practices, please contact our support team: