Cancellation Policy

At Rolikart, we understand that sometimes you may need to change your mind. Our cancellation policy is clear and customer-friendly.

1. Physical Products

• Orders for physical products can be cancelled within 6 hours of placing the order, provided they have not yet been shipped.
• After 6 hours or once an order is processed/shipped, cancellation is no longer possible.

2. How to Cancel an Order

To request a cancellation:

• Email us at support@rolikart.com within 6 hours of placing your order
• Include your order number and the reason for cancellation

Our team will confirm if your cancellation is successful. If the order hasn’t shipped, we’ll issue a full refund.

3. Refund Mode

• Approved cancellations will be refunded to your original payment method within 5–10 business days.

Important Notes

• We cannot cancel orders once they are shipped.
• No cancellation fees are applied for valid requests made within the 6-hour window.

For assistance, contact us:
📧 Email: support@rolikart.com
🌐 Website: www.rolikart.com